NAFAS

Support

Need help? Email us at support@nafas.health and we'll get back to you as soon as we can.

Common questions

How do I delete my NAFAS account?

Open the NAFAS app, go to Settings → Privacy & Data, and tap "Delete All My Data" in the Danger Zone, then confirm.

This immediately and permanently deletes your entire account and everything tied to it: your profile, all Kona conversations and messages, check-ins, weekly insights, races and reminders, and any connected WHOOP data (your WHOOP connection is also revoked automatically). Nothing is retained afterward — there is no delay or grace period, and no data is kept once deletion completes. This action cannot be undone.

How do I export my data?

Open the app, go to Settings → Privacy & Data, and tap "Export My Data" for a copy of everything NAFAS has stored for your account.

How do I disconnect WHOOP?

Open the app, go to Settings, and disconnect your WHOOP connection from there. This immediately revokes NAFAS's access and deletes your stored WHOOP tokens.

I found a bug, or something isn't working

Email support@nafas.health with a description of what happened and, if you can, a screenshot — it helps us track things down faster.

I have feedback or a feature request

We'd love to hear it — send it to support@nafas.health.

Other resources

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